Leadership Skills for Impact

Transforming managers into leaders.

Resized Office Meeting with 14 PeopleFormerly V.I.P. Leadership

Creating value for their customers and employees is the most important job of a manager.

In this 1-day workshop you test your strengths and weaknesses while learning how to create value. Discussions and assessments will establish the most effective leadership style for you.

Learning Outcomes

  • Recognize the difference between leadership and management.
  • Identify the 3 key responsibilities of every manager/leader.
  • Identify the two key processes used to build trust and rapport.
  • Analyze your leadership style.
  • Commit to developing an action plan for improvement.

Full Course Description: Outline (PDF)

***Please note that this course can be customized to your organization’s needs and can be delivered onsite or at the Ron Joyce Centre in Burlington.  For more information, click here.

Program Faculty

Sid Ridgley, CSP,  is an enterprise development professional and advisor who provides insights, guidance and practical tips & hints to leaders in their pursuit of creating operationally effective ideal places to work and to do business with. With multi-year experience and an extensive range of clients, he has developed a strong reputation for being both a strategist and pragmatist as it relates to customer satisfaction, sales, people development & engagement, culture transformation, leadership development and in leading change in organizations. He gets paid for, and earns his clients’ loyalty by, simplifying the complexities of people and organization development.

He has earned his management and speaking expertise through:

  • Executive management responsibilities in retail and software development fields in both line and human resources assignments
  • 20+ years developing executives, managers and supervisors in custom tailored workshops
  • 25+ years consulting with companies in many industries in many countries to assist their leaders in creating improved organizations.


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  • Dates and Fees

    Fall 2020 Session:
    Thursday, October 29, 2020

    8:30 a.m. – 4:30 p.m.

    $825.00 + HST

    Receive a $75 per course discount when registering for 5 full courses in the Executive Management Program.
    *Registration for all 5 courses must be done in the same transaction.

    All meals and parking included

    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    • Middle and senior level managers
  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lynn Petruzzella at petruzl@mcmaster.ca or by telephone at 905-525-9140 Ext. 20509.