Negotiation Intelligence: Theories and Practice Leading to Impactful Outcomes

Do you want to be a more influential negotiator?

Negotiation is a skill we need for our professional and personal life. We start negotiating at very early stages of our lives and we continue to negotiate anytime we interact with others resulting in a decision.
This course will focus on the principles of negotiation, identify the best method and platform to engage in a negotiation, and best practices for an optimal outcome in different situations.

Why take this course?Woman in a Meeting

  • Develop your Negotiation Intelligence
  • Apply the Principles of Persuasion
  • Research the best agreements

Whether it is for compensation negotiation or negotiating the purchase of your dream house, this course will help you get better results!

What differentiates this course?

  • Engage and interact with confirming deals real-time with negotiation simulations
  • Increase self-awareness and self-management
  • Utilize different tools and platforms to build relationships and reach optimized agreements

Click here for technology requirements for online learning programs.

This course can be customized to your organization’s needs and can be delivered online, onsite or at the Ron Joyce Centre in Burlington.  For more information, click here.

Facilitator Information

Dr. Haniyeh Yousofpour PhD, MBA, PMP, PE Certified is a Harvard educated award winning business professor and consultant with a passion in organizational change management, negotiation and effective communication, and effective utilization of human capital.

Dr. Yousofpour is an expert in Human Resource Management, Change Management and Conflict Resolution.

Dr. Yousofpur has a PhD in Business Administration specializing in HR and OB, an MBA in Finance and BSc in psychology and sociology. Furthermore she is a certified project management professional (PMP), certified six sigma (CSSGB) process excellence professional as well Emotional Intelligence Certified facilitator.

Dr. Yousofpour has led multiple change management initiatives and has provided integrative strategic management consulting services to multinational Fortune 500 companies including Johnson and Johnson, Toyota, Pfizer, Bausch and Lomb. She has also delivered numerous executive education training globally focusing on Change Management, Conflict Resolution, Strategic Thinking and Influential Leadership in addition to delivering keynotes at several international conferences.

Dr. Yousofpour’s integrative and distinctive approach; relying on a thorough assessment of the organization culture, goals, resources, limitations and human capital; enables her to design a customized and attainable solution to align organization strategy and resources scalable to a diverse range of clients.

In addition to her consulting practice, Dr. Yousofpour teaches various university graduate level courses globally and has received multiple teaching awards for her teaching excellence.



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  • Dates and Fees

    Fall 2020 Session:

    Day 1: Thursday, October 29 (9am–12pm)

    Day 2: Friday, October 30 (9am–12pm)

    Day 3:  Follow Up:  TBD (One Hour)

    $750.00 + HST

    $700+ HST per course if you sign up for 5 or more course.*Registration for all 5 courses must be done in the same transaction.

    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    • Mid-level managers interacting with internal and external stakeholders
    • Professionals in sales, procurement and HR
  • The Setting

    This is an online course.

    If you’d like more information about our online format, please contact Lynn at petruzl@mcmaster.ca.