Leading and Managing Change During Unstable Times

Successfully inspire and motivate change as a leader in your organization

Effectively lead change in your organization with the tools and frameworks to successfully embrace the challenges in today’s workplace.

Why take this course?Manager leading a team meeting

  • To learn about the elements of an effective organizational change process.
  • To review the emotional cycle of Change.
  • To understand the differences in change efforts during “good times” and “tough/unstable times”.
  • To explain the importance of maintaining a “Total Enterprise” mindset when creating Change.
  • To identify the elements for communicating effectively for gaining support from those above and below you.
  • To learn the QUICK communication system/framework for simplifying communications about change.
  • To discuss factors which are associated with success or failure in any change effort.
  • To describe the major phases of any Change effort.
  • To understand that successful Change is about Leading AND Managing.
  • To learn techniques for dealing with negativity.
  • To understand the importance of Trust & Credibility.
  • To discuss ways to manage your self-talk, keeping a positive attitude.

Course Overview

Leading and managing change during unstable, tough, or chaotic times is different than change during good times. However, the good news is, the dynamics of change and the major phases of change do not vary based on the times we are in. The bad news is, during unstable times there is low tolerance for error and missteps. Managers and supervisors must use judgment to determine what aspects of the dynamics of change need to be emphasized AND to make things happen quickly.

During unstable times, the core issue for many people is personal survival. In many organizations “politics” become fierce because putting bread on the table, ensuring the health of family, making mortgage and loan payments, and coping with an uncertain future become consuming top of mind priority issues. In addition, well-intended straight-forward actions changes can be viewed with suspicion. Though all skills sets are important when creating and implementing change, in unstable times, it is your people skills that will prove to be most valuable.

The purpose of this session is focused on providing participants with strategic and tactical information about leading a successful change effort in an organization. This session has been specifically created to provide participants with tools and frameworks to successfully embrace the challenge of leading and managing change given the realities of today’s workplace.

Click here for technology requirements for online learning programs.

This course can be customized to your organization’s needs and can be delivered online, onsite or at the Ron Joyce Centre in Burlington.  For more information, click here.

Facilitator Information

Sid Ridgley, is an enterprise development professional and advisor who provides insights, guidance and practical tips & hints to leaders in their pursuit of creating operationally effective ideal places to work and to do business with.  With multi-year experience and an extensive range of clients, he has developed a strong reputation for being both a strategist and pragmatist as it relates to Customer Satisfaction, Sales, People Development & Engagement, Culture Transformation, Leadership Development and in Leading Change in organizations.  He gets paid for, and earns his clients’ loyalty by, simplifying the complexities of people and organization development.

A few of Sid’s career highlights include:

  • 20+ years developing executives, managers and supervisors in custom tailored workshops
  • 25+ years consulting with companies in many industries in many countries to assist their leaders in creating improved organizations.
  • Inducted into the Canadian Association of Professional Speakers Hall of Fame, 2019
  • Is one of about 60 people in Canada that has the coveted CSP (Certified Speaking Professional) designation…there are about 650 worldwide


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  • Dates and Fees

    Fall 2020 Session:

    Tuesday November 24 (9am–12pm)

    Wednesday, November 25 (9am–12pm)

    Wednesday, December 9 (11:30am–12pm) Program follow up

    $750.00 + HST

    $700+ HST per course if you sign up for 5 or more courses.*Registration for all 5 courses must be done in the same transaction.

    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    Managers, Directors, Project Managers, Project team leads, Supervisors and other professionals with strategic and tactical information about leading a successful change effort in an organization.

  • The Setting

    This is an online course.

    If you’d like more information about our online format, please contact Lynn at petruzl@mcmaster.ca.

  • Learn More

    For more information, please contact Lynn Petruzzella at petruzl@mcmaster.ca.