Design Thinking Leadership

A Blueprint for Planning, Executing and Innovating

People in a laid back break room at work.

Faced with rapid and unpredictable disruption, successful companies are turning to proven design practices to change the way they plan, execute, and innovate across the organization. Design Thinking is a deeply collaborative and data-driven process used to connect with customers and cultivate competitive advantage. A recent report by the World Economic Forum identified core elements of Design Thinking – Complex Problem Solving, Critical Thinking, and Creativity as the top three skills people and organizations need to thrive in the fourth industrial revolution. Whether you are a team lead or senior executive, this course gives you the understanding and practical skills to apply the powerful practice of design thinking in your everyday business operation.

Learning Outcomes:

By the end of this course, you will be able to:

• Organize and lead a design thinking session with confidence
• Describe the core building blocks of the design thinking framework, and common variations
• Understand the design thinking process and how it is used to unlock organizational creativity and agility
• Describe how to use the design thinking process to define and prioritize change initiatives
• Assess and articulate the appropriate use of design thinking
• Apply the design thinking practice to develop new products, processes, and solutions to complex business problems
• Understand the essential tools and tactics used in the application of the design thinking process

Jonathan Carrigan

Jonathan Carrigan is a passionate thought leader with over 15 years experience working at the intersection of technology, strategy, and design. Most recently, Jonathan was a...
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  • Dates and Fees

    Wednesday, December 5th 2018

    8:30am – 4:30pm

    $825.00 + HST

    Receive 10% off when bundling 3 or 4 courses or 15% off when bundling 5 or more.

    All meals and parking are included.

    Cancellation Policy

    Payment Policy

    Contact us for information about funding options.
  • Who Should Attend?

    This course is for anyone that wants to build a deeper understanding of what Design Thinking is, how it is applied, and how to plan and lead a Design Thinking session.

  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lynn Petruzzella at petruzl@mcmaster.ca or by telephone at 905-525-9140 Ext. 20509.