High Impact Coaching Program

The High Impact Coaching Program consists of three courses that are offered in the Executive Management Program; Emotional Intelligence, Coaching Skills for Leaders and Performance Management. Upon completion of these three courses, you will receive a Certificate of Attendance in the High Impact Coaching Program. You also have the option to choose two additional courses offered in the Executive Management program to receive the Certificate of Completion.

Each one day program is designed for mid to senior level managers and provides participants with a toolkit of resources that are applicable and relevant. Whether you have completed your MBA and are looking to update your skills, or want to further your career without committing to a full MBA program, this certificate of completion will help take you to the next level.

There are no prerequisite requirements to enrol in this program.

Emotional Intelligence for Leaders

Great leaders can make or break a business.  And in today’s economy companies need every competitive advantage in order to grow and develop sustainable businesses.  To compete and grow, we need leaders who know how to get results through effective relationship management and work with people at all levels. This fast paced workshop will explore how emotional intelligence gives leaders a competitive advantage in their roles.  Learn how it can shape a culture which encourages innovation, accountability and amazing service to clients.

See complete course outline.


Coaching Skills for Leaders

Motivating and coaching people is often acknowledged as the hardest part of a managers’ job.  Sometimes managers also need to influence behaviours of people up and across the organization as well as down.  The techniques that work well with one person, don’t necessarily work with another, and hierarchy changes the conversation completely.  Why?  How do you adjust?  Why are some people easier to motivate than others and how can I influence behaviour change in more than just my staff? In this one-day program, we will define motivational phases, clarify how different communication profiles impact motivation, practice a model that guides coaching interactions, identify how coaching can be formally and informally be conducted.

See complete course outline.


Performance Management

In this one day, intensive program participants will explore the secrets to high performance and organizations can drive increased levels of productivity from their staff. With most organizations focused on increased efficiency and effectiveness, the pressure is on to ensure everyone on the team is contributing to the best of their ability. You will also take a look at why people don’t perform and discuss proven strategies to address these ongoing challenges.

See complete course outline.

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  • Dates and Fees

    Emotional Intelligence for Leaders
    Friday, April 6, 2018

    Performance Management
    Friday, May 4, 2018

    Coaching Skills for Leaders
    Friday, May 18, 2018

     

    These courses are currently being offered as part of the
    Executive Management Program.

    Contact us for information about funding options.
  • Who Should Attend?

    These courses are designed for mid to senior managers and executives who want to further develop their management skill-set.

  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lynn Petruzzella at petruzl@mcmaster.ca or by telephone at 905-525-9140 Ext. 20509.

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