This course will be facilitated by Dr. Milena Head and Jonathan Carrigan
Dr. Milena Head
Dr. Milena Head is a Professor of Information Systems and the Wayne C. Fox Chair in Business Innovation at at the DeGroote School of Business. Her research focuses on human-computer interaction, technology use and misuse. She has published over 100 peer-reviewed papers and has been the recipient of several prestigious research and teaching awards. Dr. Head is also the Academic Director of DeGroote’s EMBA in Digital Transformation, where the goal is to develop leaders that can effectively leverage digital technologies for data-driven decision-making and strategy formation.
Jonathan Carrigan is a passionate thought leader with over 15 years experience leading organizational change, directing analytics and research, and developing and executing digital strategy. Most recently, Jonathan was a founding member of a corporate transformation office at Maple Leaf Sports and Entertainment (MLSE) that oversaw and guided MLSE’s digital transformation initiatives. Prior to this role, Jonathan established and led a unique multi-disciplinary unit comprised of analytics, database marketing, user experience design (UX), and digital engagement (social, mobile, web); where he worked with senior leadership to apply data analytics across the business; and developed strategies for data acquisition, fan engagement, and monetization. Before joining MLSE, Jonathan led digital design and new product development at the Canadian Broadcasting Corporation (CBC), where he operated at a national level in support of strategic planning across business lines, including News, Sports, TV, and Radio. Jonathan has an MBA specializing in technology management, and he speaks regularly at industry events and conferences in Canada and abroad.