John D. Douglas

John D. Douglas, MBA is Principal and Managing Director for Canada of Tenacity® International, where he consults in client retention for service organizations. During twenty-eight years as an executive in the management services industry with Marriott and Sodexo Corporations he identified a few common sense practices that support stable and productive business relationships.

Over the past nine years John’s clients have been from a variety of industries: staffing services, food and facilities management, community nursing and homecare, outsourced logistics, immigration consulting and professional services to name a few.

He continues to serve many of these clients in Canada and internationally.

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