Developing Executive Presence

Developing Executive Presence

Project credibility, instill trust and present yourself with poise and confidence. Attention is paid to the critical details required to function with ease and comfort in any situation. In business, how effectively you convey your message and image, and how astutely you interpret and respond to other people's signals, can spell the difference between a failed or successful negotiation, a stalled career or a promotion, and a disgruntled or satisfied customer.

This program covers topics such as:

• Reading body language.
• Business formulas and protocol for introductions.
• Conversation and small talk savvy.
• Working a room effectively.
• Doing business over meals.
• Techno-communication etiquette.
• Knowing how to conduct oneself when chairing or participating in a meeting.
• How to build a good reputation and understand the unspoken rules of work that pays back many times over.

Learning objectives:

• Develop an awareness of self and other's body language.
• Master the art of the introduction and conversation.
• Become a better relationship builder and networker.
• Deliver more efficient meetings - succinct and clear information.
• Enjoy more buy-in from internal and external clients.

Program Faculty

Diane Craig, President of Corporate Class Inc.

For over 25 years Diane Craig has provided corporate consultations, helping hundreds of emerging and seasoned leaders realize their professional and personal goals. She is a sought after speaker at national business meetings, regularly gives comprehensive workshops to corporate groups, and offers private consultations on business etiquette and professional appearance.

Diane Craig's expertise began with her training in Haute Couture at the Richard Robinson Academy of Fashion Design, her certification from the Protocol School of Washington and, her certificates in Intercultural studies from UBC and the University of the Pacific in Oregon.

Diane Craig is frequently asked to contribute to magazines, the daily press, radio and television broadcasts. She appears on newscasts for comment on business conduct, dress codes or politicians' attire. Her views are often quoted in The Globe and Mail and The National Post. She appears on programs such as ET Canada, The National on CBC and Canada AM on CTV to share her image analysis of Canadian public figures.

Register

Click here to register now for this course.

Need more information? Please contact us by email at execed@mcmaster.ca or by phone at 905-525-9140 ext. 26372.