Emotional Intelligence

Learners will examine emotional intelligence concepts and their impact on productivity in the workplace. This module helps the learner create self-awareness of their leadership style and the impact it has on others, in order to effectively influence the work environment both individually and in teams.

Learning Outcomes

  • Gain insight into your current level of emotional intelligence and identify developmental strategies.
  • Learn what the latest research says about the link of EI to workplace success.
  • Differentiate the emotional intelligence dimensions required for effective use of various leadership styles.
  • Examine how different dimensions of EI impact the ability of leaders to influence and engage others, stimulate learning, manage change and build resilience.
  • Practice increasing skill level in one or two relevant emotional intelligence dimensions.

You will benefit from:

  1. Hands on approach to learning
  2. Practical tools that have immediate impact
  3. Connecting with like-minded individuals/professionals and developing a network of colleagues who share an interest in changing the face of healthcare

Monica Olsen

Monica Olsen is a long-standing senior faculty member with the Physician Manager Institute -- a leadership development program offered by the Canadian Medical Association. She is also on faculty with the Masters Certificate in Healthcare Management program...
Read more
Click here to register.
Click to register

Interested but not ready to register? Subscribe to our mailing list for course news and updates.

  • Dates and Fees

    Wednesday, March 22, 2017

    This module is part of the Healthcare Leadership Development Program

  • Who Should Attend?

    • Physicians in leadership roles or aspiring to leadership positions
    • Academic leaders
    • Nurse managers
    • Hospital administrators
    • Leaders in all healthcare settings including allied health and community based programs
  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    Contact program manager Andrea Mior for more information about this program.

    Andrea can be reached by email at andream@mcmaster.ca or by phone at 905-525-9140 ext. 20597.

DeGroote on LinkedIn DeGroote on Twitter DeGroote on Facebook