Course Overview
Whether you’re a manager, a team member, in sales, or delivering a service, emotional intelligence (EQ) is increasingly becoming one of the most important skills any individual can have. The research is clear, people with high emotional intelligence:
- Have higher job satisfaction
- Are more effective employees
- Outperform and earn more than their colleagues
- Live with high confidence, resilience, and happiness.
This course will help you understand what emotional intelligence is, assess your EQ effectiveness, and learn simple strategies that increase your EQ.
The most effective leaders are all alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence. Without it, a person can have the best training in the world, an incisive, analytical mind, and an endless supply of smart ideas, but they still won’t make a great leader.
