Coaching Skills for Leaders

Motivating and coaching people is often acknowledged as the hardest part of a managers’ job.  Sometimes managers also need to influence behaviours of people up and across the organization as well as down.  The techniques that work well with one person, don’t necessarily work with another, and hierarchy changes the conversation completely.  Why?  How do you adjust?  Why are some people easier to motivate than others and how can I influence behaviour change in more than just my staff?

In this one day program, we will define motivational phases, clarify how different communication profiles impact motivation, practice a model that guides coaching interactions, identify how coaching can be formally and informally be conducted.

Participants will:

  • Understand the difference between formal and informal coaching and their associated impacts on personal motivation.
  • Create proactive questions
  • Learn and practice a coaching model
  • Plan how to apply the model and techniques learned to real work-related situations
  • Understand how to use this approach up, down and across an organization


Linda Morgan

Linda specializes in action research, dynamic change programs, conflict/diversity management, organizational culture, and leadership development. She has a diverse background in human systems intervention, adult education, strategic planning, capacity and team building, and change management.Linda has worked in both unionized and non-unionized environments...
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  • Dates and Fees

    Wednesday, May 10, 2017

    8:30 a.m. – 4:30 p.m.

    $795.00 + HST

    Parking and Meals are included.

    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    Mid to Senior level Managers who have a team.

  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lynn Petruzzella at or by telephone at 905-525-9140 Ext. 20509.

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