DeGroote presents Disney Institute

We’re excited to announce our lineup of Disney programming for 2017!

Disney’s Approach to Quality Service

Excellent service does not simply come from a friendly transaction or helpful technology-it is the result of truly understanding your customer’s expectations and putting the right guidelines and service standards in place to exceed them. We are proud to present Disney Institute and this one-day professional development program focusing on Disney’s Approach to Quality Service.

June 12, 2017 in Burlington, ON.

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Disney’s Approach to Employee Engagement

There are four interconnected components that define an organization’s culture: employee selection, training, communication, and care. Each is crucial to creating and nurturing a culture that fosters employee engagement. With a rich tradition and heritage built upon creating memorable experiences, The Walt Disney Company has consistently worked to attract, develop, and retain employees dedicated to this vision.

September 20, 2017. Mississauga, ON.

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