Value-Driven Business Process Management

In a lean, knowledge-based economy, effective and efficient IT-enabled processes are essential to the success of any business. Research indicates that firms which effectively align their processes to leading practices — enabling them using information systems — achieve 40% higher return on every dollar invested in IT. The days of assuming IT is just a set of technologies managed by one technical Chief Information Officer are over. Instead, business executives need to partner with the CIO to use IT as a strategic asset, effectively and efficiently enabling the organization’s core business processes.

This 2-day program will help you discuss five key questions:

  1. What are our core business processes? Are they aligned with our business strategy?
  2. How are our core business processes governed, and their risks managed?
  3. How are we determining the value of IT as a strategic asset versus managing its cost?
  4. Are we effective in implementing continuous digital transformation and process innovation?
  5. How are we performing against the competition?


Day 1

  • Digital Transformation
  • Enterprise Architecture
  • Practice Case — ARIS (Architecture of Integrated Information Systems)
  • Continuous Digital Transformation and Process Innovation
  • Practice Case — SAP Solution Manager

Day 2

  • Measuring IT Value, and Road Map to Value-Driven Business Processes
  • Practice Case — SAP SEM (Strategic Enterprise Management)
  • Governance of Business Processes and Enterprise Information Systems
  • Practice Case — Assess your IT Governance Structure
  • Business Process Maturity Benchmarking

Dr. Ali Reza Montazemi

Dr. Ali Reza Montazemi is Professor of Information Systems at the DeGroote School of Business at McMaster University. He received his undergrad in Maths Stats & Computing from University of Teesside (U.K.), M.Sc. in Operational Research from University of Southampton (U.K.) and his PhD specialization in Management Information systems...
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  • Dates and Fees

    New dates coming soon!

    8:30 a.m. – 4:30 p.m.

    2-Day Program
    $1,695 + HST

    Price includes:

    • Parking
    • Breakfast, lunch, snacks, and beverages
    • All program materials

    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    These courses are designed for experienced managers and executives who want to understand and leverage digital innovation and data analytics in their areas of responsibility. There are no prerequisites to enroll in these courses.

  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lada Vedlin at or by telephone at 905-525-9140 Ext. 28195.

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