Leveraging Information Systems for Strategic Success

This two-day program will provide participants with a broad overview of information systems and how they support management and operations in the modern business environment.

The approach is more strategic than technical. The fundamental question is: What role do information systems play in creating and sustaining a competitive advantage in today’s complex business environment?

The objective of the program is to ensure managers are equipped to make informed decisions about information systems and “Big Data.” The program will outline the critical role information systems plays in achieving integration within organizations, as well as integrating an organization with its partners and customers.

Participants will gain hands-on experience with key information technologies that support effective managerial decision-making. We’ll use case studies and examples to demonstrate various opportunities and challenges involved in managing with information systems in different industries and contexts.


Day 1

Morning Session

  • Information Systems Overview and the Link to Organizational Strategy
  • Digital Transformation
  • Uber Case Discussion

Afternoon Session

  • Advanced Excel for Decision-Making
  • Williams Coffee Pub Case Discussion

Day 2

Morning Session

  • Enterprise Systems Overview
  • Business Intelligence and Data Analytics

Afternoon Session

  • “Building Blocks” class exercise (60 minutes)
  • Acquiring/Developing Information Systems
  • e-Commerce – Guidelines for Success

Dr. Khaled Hassanein

Dr. Khaled Hassanein is a Professor of Information Systems, and Director of the McMaster eBusiness Research Centre at the DeGroote School of Business, McMaster University. His main research interests lie in the areas of technology adoption of e-Commerce, m-Commerce, and e-Health applications; human computer interaction; decision support systems including...
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  • Dates and Fees

    New dates coming soon!

    8:30 a.m. – 4:30 p.m.

    2-Day Program
    $1,695 + HST

    Price includes:

    • Parking
    • Breakfast, lunch, snacks, and beverages
    • All program materials


    Cancellation Policy

    Payment Policy

  • Who Should Attend?

    These courses are designed for experienced managers and executives who want to understand and leverage digital innovation and data analytics in their areas of responsibility. There are no prerequisites to enroll in these courses.

  • The Setting

    Classes are held at the:

    DeGroote School of Business
    Ron Joyce Centre
    4350 South Service Road
    Burlington, ON
    L7L 5R8

    The Ron Joyce Centre is easily accessible from the QEW and Go train service.

  • Learn More

    For more information, please contact Lada Vedlin at vedlinl@mcmaster.ca or by telephone at 905-525-9140 Ext. 28195.

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