Monica Olsen is a long-standing senior faculty member with the Physician Manager Institute — a leadership development program offered by the Canadian Medical Association. She is also on faculty with the Masters Certificate in Healthcare Management program at the Schulich School of Business (York University) and a consultant to the Ontario Medical Association (Physician Workplace Support Program).
Her coaching approach focuses on identifying clients’ strengths and natural preferences, increasing self-awareness of potential derailers and learning adaptation strategies to increase personal and leadership effectiveness. This is achieved through the use of various self-assessment tools and 360 degree feedback in confidential sessions held by phone or face-to-face with mutually agreed upon goals, practical learning assignments and follow-up. These sessions are typically conducted every 2-3 weeks.
Monica has provided coaching services to such organizations as University Health Network, Toronto Rehab, York Central Hospital, North Simcoe Muskoka LHIN and CCAC and the Canadian Mental Health Association.
Her facilitation services have included clients such as Sunnybrook Health Sciences Centre (Brain Sciences Program), Cancer Care Ontario, University of Western Ontario (Department of Family Medicine) and University of Waterloo (Faculty of Applied Health Sciences). In addition, her speaking engagements have included the Federation of Medical Women of Canada, Canadian Hospital Infection Control Association and Vancouver Island Health Authority.
Monica’s education includes a Masters of Human Resource Development and undergraduate degrees in Psychology and Nursing as well as several certifications in assessment tools and training programs such as the Bar-On Emotional Quotient Inventory® (an emotional intelligence tool), Situational Leadership® and Crucial Conversations®. Coaching coursework was undertaken at the Adler School of Professional Coaching and University of Toronto Solution Focus Coaching.